Terms of Service

Effective Date: June 29, 2026  |  Last Updated: June 29, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at puneet.ai (the "Website") and any consulting services provided by Puneet.AI, a robotics, factory automation, and IoT consulting practice operated by Puneet Melwani ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.

1. Acceptance of Terms

By accessing, browsing, or using the Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. We reserve the right to modify these Terms at any time, and your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

2. Description of Services

Puneet.AI provides professional consulting services in the fields of industrial automation, robotics, and the Industrial Internet of Things. Our services include, but are not limited to:

• Robotics consulting and system integration
• Factory automation design and implementation
• PLC and SCADA systems engineering
• Industrial IoT (IIoT) architecture and deployment
• Machine vision systems design and integration
• Digital factory transformation strategy
• Industry 5.0 advisory and human-centric automation

The Website serves as an informational resource about our expertise and services. The specific scope, deliverables, timelines, and fees for any consulting engagement are defined in separate consulting agreements executed between Puneet.AI and the client.

3. Use of Website

Permitted Use. You may use the Website for lawful purposes only, including reviewing information about our services, contacting us through provided channels, and accessing publicly available resources we publish.

Prohibited Activities. You agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
• Scrape, crawl, or use automated means to extract data or content from the Website without our prior written consent
• Attempt to reverse engineer, decompile, or disassemble any software or technology used to provide the Website
• Interfere with or disrupt the integrity or performance of the Website or its underlying infrastructure
• Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website
• Use the Website to transmit any malware, viruses, or other harmful code
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission
• Impersonate or attempt to impersonate Puneet.AI, Puneet Melwani, or any other person or entity

4. Intellectual Property

All content, materials, and elements on the Website -- including but not limited to text, graphics, logos, images, case studies, articles, methodologies, frameworks, designs, software, and the overall look and feel of the Website -- are the exclusive property of Puneet.AI or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website without our prior written consent, except that you may print or download one copy of a reasonable number of pages for your own personal, non-commercial, informational use, provided you do not modify the content and you retain all copyright and proprietary notices.

All consulting methodologies, frameworks, tools, templates, and proprietary processes developed or utilized by Puneet.AI remain the exclusive intellectual property of Puneet.AI unless otherwise specified in a separate written consulting agreement.

5. Consulting Engagement Terms

Scope of Work. The scope of any consulting engagement is defined exclusively in a separate written consulting agreement or statement of work ("SOW") executed between Puneet.AI and the client. These Terms do not create any consulting engagement or obligation to provide services.

Scope Changes. Any modifications or additions to the scope of work defined in an existing consulting agreement require a written change order or amendment signed by both parties. Verbal requests or informal communications do not constitute binding scope changes.

Fees and Payment. All fees, payment terms, invoicing schedules, and expense reimbursement policies are set forth in the applicable consulting agreement. Puneet.AI reserves the right to suspend or terminate services in the event of non-payment in accordance with the terms of the applicable consulting agreement.

Deliverables. Ownership, licensing, and usage rights for consulting deliverables are governed by the applicable consulting agreement. In the absence of specific provisions, all deliverables are licensed for the client's internal use only.

6. Confidentiality

Both Puneet.AI and any client engaging our consulting services acknowledge that during the course of an engagement, each party may receive or have access to confidential or proprietary information of the other party ("Confidential Information"). Confidential Information includes, but is not limited to, business plans, technical data, trade secrets, product designs, manufacturing processes, financial information, customer lists, and any information designated as confidential.

Each party agrees to hold the other party's Confidential Information in strict confidence, to use it solely for the purposes of the consulting engagement, and not to disclose it to any third party without the prior written consent of the disclosing party. This confidentiality obligation does not apply to information that is publicly available, was already known to the receiving party, was independently developed by the receiving party, or is required to be disclosed by law.

Specific confidentiality terms, including duration of obligations and remedies for breach, may be further defined in the applicable consulting agreement or a separate non-disclosure agreement.

7. Limitation of Liability

Advisory Nature of Services. All consulting services, recommendations, analyses, and deliverables provided by Puneet.AI are advisory in nature. We provide professional guidance based on our expertise and the information available to us, but we do not guarantee specific outcomes, results, or performance improvements. Implementation decisions and their consequences remain the sole responsibility of the client.

Liability Cap. To the maximum extent permitted by applicable law, the total aggregate liability of Puneet.AI arising out of or related to these Terms, the Website, or any consulting engagement shall not exceed the total fees actually paid by you to Puneet.AI during the twelve (12) months preceding the event giving rise to the claim.

Exclusion of Consequential Damages. In no event shall Puneet.AI, its owner, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages -- including but not limited to loss of profits, loss of data, loss of production, business interruption, loss of goodwill, or cost of procurement of substitute services -- arising out of or in connection with these Terms, the Website, or any consulting services, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if Puneet.AI has been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Puneet.AI, Puneet Melwani, and their respective agents, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content or information you submit, post, or transmit through the Website.

9. Disclaimer of Warranties

Website. The Website and all content, materials, and information available on or through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, Puneet.AI disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Consulting Deliverables. Any warranties, representations, or guarantees relating to consulting deliverables or services are governed solely by the applicable consulting agreement. These Terms do not create any warranty with respect to consulting services.

10. Third-Party Links

The Website may contain links to third-party websites or resources that are not owned or controlled by Puneet.AI. We provide these links solely for your convenience and do not endorse, guarantee, or assume responsibility for the content, products, services, or practices of any third-party websites. You acknowledge and agree that Puneet.AI is not responsible or liable for any damage or loss caused by or in connection with your use of or reliance on any third-party content, goods, or services available through such websites.

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

12. Dispute Resolution

Good-Faith Negotiation. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Website, the parties agree to first attempt to resolve the matter through good-faith negotiation. Either party shall provide written notice of the dispute to the other party, and the parties shall have thirty (30) days from the date of such notice to attempt to reach a mutually satisfactory resolution.

Binding Arbitration. If the parties are unable to resolve the dispute through good-faith negotiation within the thirty (30) day period, the dispute shall be submitted to and resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in San Francisco, California, by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines otherwise.

Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

14. Changes to Terms

We reserve the right to revise and update these Terms at our sole discretion at any time. All changes are effective immediately when posted on this page and apply to all access to and use of the Website thereafter. We will update the "Last Updated" date at the top of this page to reflect the date of the most recent revision. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically to stay informed of any updates.

15. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, please contact us at:

Puneet Melwani
Puneet.AI
Email: hello@puneet.ai
Phone: +1 (650) 918-7398